Refund policy
Returns & refund
We want you to love your ULIFT order. If something isn't right, here's how returns and exchanges work:
- Returns and exchanges are accepted only if the item is still sealed and unworn, with the original packaging intact.
- Once the seal has been opened or the item has been worn, we are unable to accept a return or exchange.
- If you received the wrong size or color, or if there is a defect, please contact us on WhatsApp within 48 hours of delivery so we can help you sort it out.
How to Start a Return or Exchange
Message us on WhatsApp at +961 78 766 953 with your order number and a photo of the item. We'll guide you through the next steps.
Refunds
Approved refunds are processed back to your original payment method, or as store credit, depending on how your order was placed. Cash on Delivery orders are refunded via bank transfer or store credit, as agreed with you directly.